Fenix PSS is proud to partner with Guardian Leadership, a John Maxwell Certified Team, to offer a variety of leadership training. Course topics include: 360° Leadership: Leading from Every Level of an Organization; Time Management; Developing the Leader Within; Developing the Leaders Around You; Developing a Culture of Leadership; Leading Problem Employees; and more. Click to see our full, collaborative offerings!

Law enforcement use of social media, both on duty and off, is becoming increasingly complex. This class is designed for Public Information Officers, Social Media Contributors, Chief Executives, and other public safety trainers to understand the legal context of professional and personal social media use and to design and implement strategic agency brand management. Key points of the course include: cultivating the brand image of the agency; developing messaging calendars; consistency and strategic communications; monitoring media networks; First Amendment considerations, and other laws, regulations, and policy compliance.

As public demand for real-time information -especially during critical incidents- increases, public safety agencies are struggling to prepare their Public Information Officers (PIOs) to handle multiple inquiries, present on-camera interviews, write concise media releases, and manage public relations. This course is designed to provide PIOs, Chief Executives, and other agency members who may interact with the media with the technical skills needed to: respond to media inquiries; write and issue news releases, fact sheets, and other informational materials; coordinate press conferences; and manage emergency scenes. The course includes case studies and practical exercises, and is designed for basic, intermediate, and advanced public information officers, as well as other public safety staff who may interact with the media.

Police leaders are increasingly faced with demands to produce -and to explain- data that detail the activities of their officers. Data, especially related to arrest and use of force, can be difficult to interpret and hard to explain. This course is designed to provide analysts, supervisors, and agency executives with the tools needed to understand their own data and to clearly communicate the “story” the data tells. The course focuses extensively on Police Transparency Projects (data and information releases), and how to combine internal databases with data from NIBRS, UCR, and other national data to “paint the whole picture.”